Customer Support (Mobile App)
TREND Tube Chart · iOS · Android
This English version is provided for convenience. If it differs from the Korean original, the Korean version prevails.
Contact Us
Please contact us by email at teamtrevokr@gmail.com. We will respond within 2 business days.
When contacting us, if you also send the device you use (iPhone / Android), the app version (My > App Info), and a screenshot, we can look into your inquiry more quickly.
Frequently Asked Questions
- How are the rankings determined? Rankings are based on the increase in views and likes over the course of yesterday (00:00–24:00 GMT). Because they reflect the one-day increase rather than cumulative views, even older videos can rise to the top if they gained a lot yesterday.
- When are the rankings updated each day? Rankings are compiled once a day and are updated in the morning, Korea time, using the previous day's data.
- Why do I need to sign in? The Home and Ranking screens can be viewed without signing in. Signing in with Apple or Google is required only when opening video or channel details.
- I want to change my nickname or profile photo. You can change them in My > Edit Profile, and you can remove your photo with "Use default image."
- I want to delete my account. You can delete it immediately in My > Delete Account. For the procedure and retention periods, please refer to the Account Deletion Guide.
- My channel isn't in the rankings. The charts are compiled for channels with at least a certain number of subscribers. In addition, only videos and channels set to public on YouTube are displayed.
- Videos don't play inside the app. The app does not play videos directly; instead, it takes you to the official YouTube app or a browser.
Terms · Privacy
Data Source
This app uses YouTube API Services and collects and displays only publicly available information. It has no affiliation or sponsorship relationship with YouTube LLC or Google LLC.